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Guide to hosting account transfer

Website Migration Process

This page is used to document the processes used to migrate sites from or to our web host server.

The aim is to make the migration as seamless as possible from the customers prospective.

A summary of the process:

  • Make sure you have all necessary information
  • Request set up of the hosting account
  • Replicate DNS
  • Re-delegate the domain
  • Copy the site content
  • Test the site on the temporary domain
  • Configure email services
  • Change DNS records.

Before you begin make sure you have everything you will need to complete the migration. This includes, among other things:

  • Domain password or registry keys
  • Access to the web hosting account on the existing web hosting provider
  • Ability to perform database dumps on the existing web hosting provider
  • All SSL certificate files (if there is one)
  • Checked that the hosting platform is compatible (i.e. versions of applications, Linux vs windows).
  • List of all existing email addresses
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